Believe it or not, but the telephone is still probably the most preferred channels regarding communication and lead generation. But according to existing requirement telephone like other have moved to cloud. And this has subsequently made the work easy. So today it's easy for businesses to handle the huge traffic of calls. Not only this, Cloud-based phone system comes with a box of solutions.
In simple words, cloud telephony solution is a technology which moves the business enterprise telephone system to cloud-based phone system without any need of PBX.
Do you know -
“Gartner predicts that will by 2020 a client will manage 85% of the relationship having an enterprise without interacting with a human. ”
According to a market survey 95% of businesses are already using cloud telephony
Cloud Telephony played the key part in the emergence plus growth of BPO sector in India
According to recent researching the market, Cloud Telephony market in India is certainly expected to touch $1. 8 billion in 2017
Cloud telephony is one of my marketing tools after reading these advantages and facts it will be your favorite too.
1 ) Speed - Technology is advancing everyday. You can access details or contact anybody within the blink of an eye. Thus you should pace with the acceleration of technology. And cloud telephony helps you to do this.
Cloud telephony helps you to overcome the particular barrier of acceleration. It is an incredible device which helps you handle huge traffic simply. You don’t need to train your personnel for attending the particular calls, cloud telephony automated system will require care of this. Moreover, speed is the key reasons why cloud telephony is certainly adopted by the majority of the businesses.
2) Contact recording - Another big benefit of cloud telephony is its ability to record the particular calls. All your sent and received phone calls are recorded. Using this, you can easily track due to the fact which reason customers call frequently. Additionally, it helps you to understand the user's needs, requirements plus their product preferences. Apart from this, you can also analyze what’s the maximum time when customers call you.
3) Easy installation with no maintenance cost - Another plus point of cloud telephony is that it supports easy installation without any need of hardware. Our installation process is fast easy and seamless. The standard telephony system needs a lot of on-premises servicing but the good news is the fact that cloud telephony just requires low-cost subscriptions. Thus it indirectly saves your money.
4) Storage - Cloud telephony ability to integrate with CRM is among the biggest advantages any kind of business can take. If the system would not integrate with CUSTOMER RELATIONSHIP MANAGEMENT then the sales executive have to fill the details manually. This becomes a tiresome job. But with cloud telephony, you don't need to worry. Cloud telephony makes it easier for you personally. Moreover, it acts as mass storage. So , now you need to conserve piles of files and information on your own system. Save everything to cloud plus access whenever you need them.
5) 24x7 Availability - Sometimes customers call a person even after the office hours.
So will you miss these potential prospects?
I assume no one would miss that.
Cloud Telephony enables you to stay offered 24x7. Doesn't issue whether you are in the office delete word, you can always be available along with cloud telephony. This will also provide the greater degree of satisfaction to your customers. Never miss a prospect with cloud telephony.
No doubt relocating to the cloud conserve your money. So sign up now with sarv. com plus connect with your customers in the better way.